Frequently Asked Questions | Nakuru CCTV Experts

Pricing & Packages

How much does CCTV installation cost in Nakuru?

Prices start from KSh 25,000 for a 4-camera home system. Larger packages for 8, 16, 32, or 64 cameras cost more. See our full cost guide.

Do you offer free site surveys?

Yes. We provide a completely free, no-obligation site survey anywhere in Nakuru County. We assess your property and recommend the best cameras and placement.

What is included in the package price?

Every package includes cameras, DVR/NVR, hard drive, cables, professional installation, remote viewing setup, and a 1-year warranty. No hidden fees.

Installation

How long does installation take?

Most home and small business installations (4–8 cameras) are completed in one day. Larger commercial or farm systems may take 2–3 days.

Can you install after business hours?

Yes. We can schedule installation before opening, after closing, or on weekends to minimise disruption to your business.

Can you install in a rented property?

Yes, with landlord permission. We can also remove and reinstall the system if you move.

Cameras & Equipment

What brands do you install?

We install genuine Hikvision, Dahua, and Uniview cameras. All are known for reliability and good image quality. Read our brand comparison.

What is the difference between 2MP and 4MP cameras?

2MP (1080p) is enough for most homes. 4MP gives you sharper images and better digital zoom. 8MP is best for large areas where you need fine detail.

Do you offer solar-powered cameras?

Yes. Solar-powered cameras are perfect for farms, remote areas, and places with frequent power cuts.

Remote Viewing & Storage

Can I view my cameras from my phone?

Yes. Every installation includes free remote viewing setup. You can watch live footage and review recordings from your smartphone, tablet, or PC.

How many days of recording do I need?

For most homes, 2–4 weeks is enough. Businesses often keep 4–8 weeks. See our storage guide.

Does CCTV work without internet?

Yes. Your system records locally even without internet. Internet is only needed for remote viewing from your phone.

Maintenance & Warranty

What warranty do you provide?

We provide a 1-year warranty on all hardware and workmanship. Extended warranties and maintenance contracts are available. See maintenance services.

How often should I service my CCTV system?

We recommend professional maintenance at least twice a year. This includes cleaning, connection checks, firmware updates, and storage verification.

Do you repair or upgrade existing systems?

Yes. We repair, upgrade, and expand existing CCTV systems. We can replace old analog cameras with IP cameras or add more coverage.

Still have a question?

We're happy to answer. Book a free site survey or send us a message.

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Or call: 0722 625 525